Our products are made from materials that will stand the test of time. We stand behind their durability and workmanship. We are committed to offering our customers a lifetime warranty on all of our Covers, so you can feel confident that you are covered for all future parenting needs. If your Lovesick Monkey® product fails anytime in its lifetime due to a defect in the materials or workmanship we will replace the cover at our discretion.
This warranty is non-transferrable and only applies to the original purchaser. All refunds and exchanges are issued at the discretion of Lovesick Monkey®.
This warranty does not cover:
Not sure if you qualify? Send a couple pictures to firstname.lastname@example.org and include your invoice number. If you can’t find your original invoice, we can assist you. We should be able to track your sale by name or email address.
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Warranty Policy Details
If your item qualifies under our warranty, your only responsibility is to sit back and wait for your replacement product. Once we receive the information for your claim, we will evaluate the claim within 5-7 business days. If the claim meets our guidelines, we will send you a new product replacement within 7-10 days. (No need to send your old one back)